Basic Troubleshooting
If you are receiving the "Oops, something went wrong" message upon logging in, read the following steps to troubleshoot the issue. Ensure tha...
Wed, Dec 23, 2020 at 1:11 PM
If you are receiving the “Invalid credentials provided” message upon logging in, please follow the troubleshooting steps below. 1. Verify that t...
Thu, Dec 24, 2020 at 10:05 AM
Sometimes during your shift, you may notice that your timers have abruptly changed values. Typically, if the timers are having problems, they will simply re...
Thu, Dec 24, 2020 at 7:03 AM
If your driver notices that They get the error message “No VDA Paired to Vehicle” when selecting their truck or Their truck is paired to an incorrect ...
Wed, Mar 22, 2023 at 2:13 PM
If you notice that your adapter is not paired to your vehicle adapter, try the following steps. Is your adapter paired to your truck in the fleet porta...
Thu, Mar 30, 2023 at 11:33 AM